Privacy Policy

1. Introduction

Quantum Oasis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at eastbaltmetrics.com or use our services.

We adhere to the General Data Protection Regulation (GDPR) and the data protection laws of Latvia. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information:

• Contact information (name, email address, phone number, organization)
• Communication records when you contact us
• Information you provide when filling out forms on our website
• Account information if you create an account for our services

2.2 Technical Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address
• Browser type and version
• Operating system
• Time and date of your visit
• Pages you view
• Time spent on those pages
• Referring website addresses

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Please refer to our Cookie Policy for more information on how we use cookies and how you can manage them.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To provide and maintain our services
• To process and respond to your inquiries and requests
• To send administrative information, such as updates, security alerts, and support messages
• To personalize your experience on our website
• To improve our website and services
• To conduct research and analysis to better understand how users access and use our services
• To comply with legal obligations

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: Where you have given us explicit consent to process your personal data for specific purposes.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

5. Information Sharing and Disclosure

We may share your information with the following parties:

5.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to protect your information and can only use it for the specific purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.4 With Your Consent

We may share your information with other parties with your consent or at your direction.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the data, and applicable legal requirements.

7. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Your Rights

Under the GDPR and Latvian data protection laws, you have the following rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. Whenever we transfer your personal information outside of the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as using standard contractual clauses approved by the European Commission.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 18 has provided personal information to us, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Quantum Oasis
Stabu iela 29, Centra rajons
Rīga, LV-1011
Latvia
Email: privacy@eastbaltmetrics.com
Phone: +37126646935

13. Data Protection Authority

If you have concerns about our privacy practices, you also have the right to file a complaint with the Latvian Data State Inspectorate:

Data State Inspectorate
Blaumaņa iela 11/13-15
Riga, LV-1011
Latvia
Email: info@dvi.gov.lv
Website: https://www.dvi.gov.lv