Contact Quantum Oasis

Have questions about our high-performance computing resources or want to discuss your specific research needs? Our team of experts is ready to help you find the perfect solution.

Modern server room with high-performance computing racks

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Visit Us

Stabu iela 29, Centra rajons

Rīga, LV-1011

Latvia

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Phone: +37126646935

Monday - Friday: 9:00 - 17:00 EET

Email Us

General Inquiries: info@eastbaltmetrics.com

Technical Support: support@eastbaltmetrics.com

Academic Partnerships: research@eastbaltmetrics.com

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Frequently Asked Questions

How quickly can I access computing resources?

For standard configurations, we can typically provision resources within 24 hours of confirmation. Custom configurations may require additional setup time, usually 2-3 business days. Urgent requests can often be accommodated – please contact our team directly to discuss your specific timeline.

Resource availability

Can I include your resources in a grant proposal?

Absolutely! We've designed our services specifically to work well with academic grant structures. We can provide detailed technical specifications, cost estimates, and supporting documentation for your grant application. Our team has experience with major funding agencies and can help ensure that your computing resource plans align with grant requirements.

Grant compatibility

Do you offer educational discounts?

Yes, we offer special pricing for educational institutions and academic research projects. The specific discount depends on factors such as project duration, resource requirements, and potential for collaboration. Please contact us with details about your project, and we'll work with you to develop a package that fits your budget.

Academic pricing

What support is available for my research team?

All resource allocations include basic technical support for infrastructure-related issues. Additionally, we offer expert consultation with our team of data scientists who can provide guidance on workflow optimization, software configuration, and computational approaches. For long-term or complex projects, we can also arrange dedicated support resources tailored to your specific requirements.

Technical assistance